Privacy Policy

1. Introduction

Your privacy is our priority. This Privacy Policy explains how Mind Zen Fit (“we”, “our”, “us”) collects, uses, and safeguards your personal information under Swiss data protection laws and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

  • Full name and contact details
  • Email address and correspondence
  • Payment and invoicing information
  • Usage data via cookies and analytics tools
  • Course enrollment and progress records

3. How We Use Your Information

We use your data to:

  • Deliver and manage our mindfulness programs and coaching services
  • Send confirmations, updates, and program reminders
  • Improve our platform, content, and overall user experience
  • Comply with legal, tax, and regulatory obligations

4. Data Sharing and Disclosure

We will never sell your personal data. We only share it with trusted partners (e.g., payment processors, platform hosts) under strict confidentiality agreements to provide our services.

5. Your Privacy Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of any inaccuracies
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to certain processing activities
  • Receive your data in a structured, machine-readable format

To exercise these rights, contact us at [email protected] or call +41 78 392 58 47.

6. Data Retention

We retain your personal data only as long as necessary for the purposes collected:

  • Program records and invoices: up to 10 years for accounting and warranty purposes
  • Support correspondence: up to 2 years after resolution
  • Marketing consents: 12 months or until withdrawn

7. Data Transfers

Your data is processed on secure servers in Switzerland. Switzerland benefits from an EU adequacy decision, ensuring equivalent protection under GDPR.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will be posted at https://mindzenfit.com/privacy-policy.html.

9. Contact & Complaints

If you have questions or wish to lodge a complaint, please contact our Data Protection Officer at [email protected] or +41 78 392 58 47. You may also file a complaint with your local data protection authority.